Our Live-Chat-Support is the best way to find quick solutions.
In addition, we can use remote access (TeamViewer) to help or troubleshoot. Please only use the following TeamViewer QuickSupport version: Download TeamViewer
Instructions for installing TeamViewer QS
After launching the TeamViewer Quick Support software, you will receive a TeamViewer ID and a password, which we will require during the Chat Support session.
Our Chat Support is not online at fixed times. If it displays as OFFLINE, please try again later. Many thanks!
https://livezilla.pocketnavigation.de/chat.php?ptl=en