Welcome to our support
Good, personal, and fast support is important to us. We are therefore happy if you contact us so we can help you make the best use of our app. You can reach us as follows:
Telephone Support
Toll-free number: +49 (0) 2634 922271
As a rule, you can reach us from Monday to Friday between 09:00 and 13:00 and 14:00 to 18:00. If you cannot reach us, feel free to leave a message on the answering machine and we will call you back!
Live Chat
We are often, but not always, available via live chat, offering particularly quick and straightforward assistance.
Here’s the link: Live Chat
Email Support
For classic contact via email, you can either use the address support@poibase.com or use our contact form. You can also delete your POIbase account using the contact form.
Here’s the link: Contact Form
Tutorial Videos
Visit our YouTube playlist: POIbase & Camping Navi – Tips & Tutorials